2.0
Mar 24, 2009
Former employee
San Francisco, CA
Recommend
CEO approval
Business outlook
Pros
Salary and benefits are very competitive.
Cons
Hostile, fearful environment where no dissent is tolorated. Feedback is discouraged even though it may be valid. Loss of creativity due to management brought in from retail industry who do not know the difference between selling in a retail environment and a travel and insurance corporation. In addition, they are unable to put their individual EGO's aside to listen to suggestions from staff with experience in the insurance industry to take performance level of staff to a higher level. New management staff has not made the commitment to learn about CSAA travel and insurance products which effects their credibility with the field operations staff.