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      CSAA Insurance Group, a AAA Insurer

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      CSAA Insurance Group, a AAA Insurer reviews

      Down with King George - CR1 CSAA Insurance Group, a AAA Insurer Employee Review

      2.0
      Feb 16, 2009
      Cr1
      Recommend
      CEO approval
      Business outlook

      Pros

      the benefits are great - they match the 401 k, and you get your choice of excellent health plans between EPO, HMO, or PPO. Now you also get wonderful dental benefits, as well as vision benefits. The time off is great - you don't lose it at the end of the year, but it rolls and then is capped after you reach a certain amount. It combines both the sick pay and the vacation time which is great. The people there are great - they are truly like a family. It makes coming to work all that much more worth it.

      Cons

      There is absolutely no room for advancement in this company. There is a hiring freeze which is not good, and does not make a person want to work that hard. Management pushes the employees to work very hard - the less people they have the harder a person works, with no additional money. They talk about the work and life balance, but there is none - employees are like work horses there. It seems more important to take a new claim then do the existing work, however you are still graded negatively if the work is done incorrectly. No work and life balance at all

      Explore other reviews about CSAA Insurance Group, a AAA Insurer

      5.0
      May 28, 2026
      Commercial casualty adjuster ii
      Recommend
      CEO approval
      Business outlook

      Pros

      I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

      Cons

      Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

      1.0
      Jul 4, 2026
      It sr. manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

      Cons

      - Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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