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CSAA Insurance Group, a AAA Insurer

Engaged employer

Treat the employee the way you seek that (damn) CSI score - Subrogation Specialist CSAA Insurance Group, a AAA Insurer Employee Review

3.0
Jan 15, 2009
Recommend
CEO approval
Business outlook

Pros

It's AAA. They encourage continuing education and they pay for the majority of it. (Trying to come up with 100 words to ensure this review is helpful is hard.)

Cons

PTO is a joke. Give me vacation time and sick time, each accruing on their own. Why do think so many people come to work hacking out their lung? Maybe it's because they don't carry health insurance... the health coverage is a joke as the premiums are astronomical. A once a year merit review is pitiful and if you are finding yourself with a raise, the pay raises are not commensurate with the effort put forth.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

Cons

Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

1.0
Jul 4, 2026
Recommend
CEO approval
Business outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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