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CSAA Insurance Group, a AAA Insurer

Engaged employer

Started good, but company needs to get a clear goal - Insurance Agent CSAA Insurance Group, a AAA Insurer Employee Review

2.0
Jul 14, 2011
Recommend
CEO approval
Business outlook

Pros

Benefits and employees are great. They have, and soon to be had, a great insurance product.

Cons

Not knowing how the industry really works. People who go to AAA want an insurance agent, not a 1-800 number. Almost impossible to make it as a new agent unless you live at home with your parents and have no dependents. Compensation plan is not realistic for how the company is setup.

Explore other reviews about CSAA Insurance Group, a AAA Insurer

5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

I am grateful for the resources and vendor relationships that Mobilitas provides. They help me work faster and more efficiently as a Commercial Casualty Adjuster. I also appreciate that the company supports the use of AI, which helps make our work easier and more efficient.

Cons

Opportunities for advancement have become more limited over the past year. It feels like there is not a clear or effective path to move into leadership. The current leadership programs do not feel very helpful or are not geared toward claims roles. It can also feel like staying in the same position for a long time before being seriously considered for promotion.

1.0
Jul 4, 2026
Recommend
CEO approval
Business outlook

Pros

- High level of job autonomy, enabling ownership and independent decision-making. - Clear direction and strong guidance from direct leadership, supporting alignment and goal achievement. - Manageable workload with appropriate funding and resources to effectively meet objectives.

Cons

- Misaligned priorities between IT leadership and executive leadership, creating confusion and slowing decision-making. - Organizational dysfunction and lack of coordination among leadership teams, impacting execution and accountability. - Perceived favoritism and inequitable opportunities, affecting morale, trust, and employee engagement.

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