Don't be fooled - Anonymous employee CS Stars Employee Review

1.0
Feb 3, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Was a really great place to work once upon a time, however there are only a few attributes left worth mentioning: - A lot of really cool, smart people outside of executive mgmt. - Benefits, work-from-home in some roles - Marsh-owned - you reap the benefits of working for a mega multi-national company - Some investment in the products/people but need a lot more

Cons

A lot of talk about becoming a multi-billion dollar organization, but there are dozens of issues that need to be addressed before this might even be possible yet probable: - New leadership team (again) who doesn't really know anything about the industries served and who do not have a true stake in the game (they will all be gone within 2-3 years with a golden parachute and new resume line item). Colleagues do not respect them nor feel positively led by them. - Marsh is the ultimate Big Brother - creativity and innovation in stifled by them if it doesn't fit what they want STARS for. Will be an operating unit within Marsh in a matter of time, as opposed to a stand-alone company. - Compensation is very low, including bonuses, sales incentives, etc. - Huge attrition rate - more than 25% - so 1 in every 4 employees will leave the company this year. People not placed in the appropriate roles that fit their knowledge/talent; some roles continue to be filled by completely unqualified resources. Also, not hiring at a clip fast enough to replace the lost colleagues and address the growth the leadership speaks of - Growth is less than organic - mostly cost/expense management versus true new growth

Explore other reviews about CS Stars

5.0
Mar 22, 2022
Recommend
CEO approval
Business outlook

Pros

Great product and excellent clients

Cons

CEO turnover caused tough times for sales and architect staff

4.0
Jan 16, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Instability in leadership over the past 4 years caused the company to lose focus. The new leadership group combined with Marsh leadership, has now identified a path for STARS. There is excitement, and a renewed focus on the product. If the company can stay focused, happy days could be ahead at STARS. - Excellent Benefits as part of Marsh - Flexible Schedule with WFH options - Penny pinching days seem to be behind over - Renewed focus on customers - Great People, very dedicated

Cons

- Extremely Conservative Mother Ship (Marsh) - Dreadful Office space and configuration (Chicago, Atlanta & Amarillo) - Tied to Marsh IT policies and hardware - No defined Career ladder (been working on it for years) - Compensation not in-line with industry standards (keep hearing how things are changing) - No HR presence. Constant turnover in HR, does speak well for the organization. There are obviously some underlying issues here.

4
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