Dead end. - Helpdesk CRS Group Employee Review

1.0
Dec 31, 2014
Recommend
CEO approval
Business outlook

Pros

It's a steady paycheck.

Cons

They offered absolutely nothing past a straight hourly wage. No chance for a raise ever. At one point a woman in HR ignored my attempted contact for weeks. Just to tell me what they advertised isn't offered and personally insulted my mother. Who does this in business? Not one concern about this from management despite repeated attempts. When they finally offered health insurance (pre Obamacare) it was terribly expensive. My personal plan at the time was 40% less than what they offered with much better coverage on my end. I have the feeling they went with the most expensive plan they could find knowing nobody could afford it with what they pay.

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CRS Group Response
10y
First, I would like to apologize for this delayed response. I want to thank you for taking the time to give us your feedback. I am very sorry that your experience with The CRS Group did not match our intention of being a great experience for our consultants. We are taking your feedback and addressing your concerns about benefits and living up to what we advertise. We are in the process of developing a survey for all of our consultants in the hopes that we can continue to work on these areas and create an excellent experience for our consultants, as well as developing our Consultant Care Program. Thank you again for your feedback.

Explore other reviews about CRS Group

5.0
Feb 8, 2024
Recommend
CEO approval
Business outlook

Pros

Great COmpany to work for

Cons

Not very personable with employees

5.0
Mar 5, 2017
Recommend
CEO approval
Business outlook

Pros

I had the pleasure of working with Sue. When the agency first called me I was a little skeptical because I've never used an agency before and I'm no teenager at 47. After conversing with Susan, I decided to go forward and I mean to tell you.....she was professional and pleasant to work with and sent me a ton of information which help me prepare for this wonderful interview, that I was blessed with the opportunity for !!!!!!! THREE days later, I got the job offer that I've been in search of for the last SIX years. " OLD DOGS CAN LEARN NEW TRICKS " This is a highly professional organization that does a phenomenal job, so, I would highly recommend them !!!!! ASK FOR SUSAN.....Good luck in your search.......

Cons

You have to be patient and tell them all your back round so they can search the best job for you. It's not always a brief phone call.

2
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CRS Group Response
9y
Wow! Thank you so much for sharing your job search experience with us and highlighting what the process was like with Sue on looking for a new job opportunity. Congrats on your new position and welcome to the team! It is also nice to hear that even though you weren't sure of moving forward you still did and were able to have all your questions answered. We are glad you were offered the job you have been searching for all these years! That is our goal when helping our candidates that are looking for a position. What a success story! That's amazing! Thanks again for letting us know your journey with us and we wish you the best on your new position. We look forward to staying connected with you. Your feedback is very important to us and thanks again!
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