Don't bother - Retail Sales Merchandiser CROSSMARK Employee Review

2.0
May 19, 2025
Recommend
CEO approval
Business outlook

Pros

My schedule was somewhat flexible before they found out that I was happy with it. Then it changed. I fought for and finally received a halfway decent hourly wage.

Cons

*"HEY! We just found out ourselves!" Management always blames the client. *Printed sales forms are incorrect. *HORRIBLE software (360) with unnecessary screens to click through all day and software doesn't line-up with paper sales forms, so you have to hunt on the form each time you make an order. *I'm ALWAYS fighting for the correct gas reimbursement! You have to go into a seperate program DAILY to beg for the daily mileage that the software cheats you out of. If I were in a physical location, this task would be done while I was on-the-clock but since you have to do it at home on YOUR computer (NO reimbursement), you're giving them free work hours. Management has NO INTEREST in correcting this--as Crossmark doesn't have to pay out as much by cheating you out of it. *The rules constantly change. I was told that I can work my stores ANYTIME during regular hours but now you cannot work weekends--as the 'key decision makers' at Walmart supposedly work a regular M-F day shift. *Walmart, the biggest client has ZERO interest in accomodating Crossmark sales reps. One of my stores throws my daily order forms away right in front of me. The departments are not allowed to place orders themselves. Also, Walmart will NOT adjust inventory counts if asked. One of my stores showed 91 of a particular product when they actually had zero, so there were no sales of a popular item for four weeks until their ordering system finally caught up. *LOTS of other complaints but you get the idea.

Explore other reviews about CROSSMARK

5.0
Sep 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great Leaders that are available for communication and attentive to job needs.

Cons

Lots of Travel and wear on your own vehicle.

1.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

No pros working at crossmark

Cons

an honest example of your day, we will pay you for 15 minutes to run up to a Walmart. For that 15 minutes we will expect you to read instructions for any new changes, run in and check in with a manager, find our product, count our products exactly, go to the back room and find our products (which is by far the longest step), count our products in the back exactly, bring our products to the front of the store, take pictures and answer questions, remove all old products, stock by date, take pictures and answer questions. If this takes you 25-30 minutes, which is probably a more accurate accounting, we will still only pay you for 15. If you are lucky there may be another job that day, but if not you will be expected to waste your gas, drive to the Walmart that we demanded, and work that 15 minute job alone. In that case we will be demanding that you take an hour out of your day for $3.00.

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