Confusing and Unorganized - Retail Supervisor Events CROSSMARK Employee Review

2.0
Mar 29, 2011
Recommend
CEO approval
Business outlook

Pros

**Independence** Nice Pay Rate Meeting new people daily

Cons

Low morale upper management NEVER has anything nice to say. Promotion is all about who you know not performance. NO RAISES EVER!!! Low bonuses. Lack of proper training- ES don’t know what to do Managements doesn’t know what to do. CONSTANT POLICY CHANGES this job and its duties change from week to week. My district manager has no college degree and used to be a waiter before he became MY manager. Sales team assigning events the day before the event is supposed to take place and expecting coverage. NO REAL OFF DAYS. Crossmark is a joke.

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5.0
Jul 18, 2025
Recommend
CEO approval
Business outlook

Pros

The people is my favorite. Unlimited PTO. Work life balance

Cons

medical benefits keep going downhill

3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

It pains me not to give a higher rating!! I absolutely love this kind of work. It's super flexible on days & hours you can work. It's total independence out in the field. I'm always by myself. I love using my attention to detail & having some creative freedom with certain displays. Pay is better than most. Managers are willing to work with you if they see you are doing what you can on your end.

Cons

I've had 6 Managers over the course of the three years I've been there. Only one of which I've met face to face. No pay raise, but I'm also part time. When I needed hours my first year, there were none to be given. Now that I have a second job, a year later, there are all kinds of hours available. I've had points taken off of my overall employee rating from stores in locations that I never agreed to work & never stepped foot in. The travel pay isn't worth it to me. I said $14/hr, but it's different than a normal hourly job. You have weekly tickets or Service Orders & they give you a window of time they want it completed. If you know you'll have to go over, you can contact them. For the most part, you're not gonna get much more than what's been estimated though. I feel like I always end up actually working more than I'm able to claim. That's more my fault though & many people do NOT do that. Another con is occasional attitude from management at new stores. When you visit a location for the first time & they are not familiar with you, sometimes they let it be known that they're suspicious of you. And if that particular Service Order didn't provide a LOA or more in-depth details, then it can put you on the spot & be embarrassing.

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