Pros
There is a lot of flexibility because the work environment is decentralized. So, unless you're in Plano, you probably work out of a home office, or in the field (in stores) in your local area. That means you don't have a supervisor looking over your shoulder. There is also an opportunity to work within the CPG (services) industry, with some A+ clients.
Cons
While there is flexibility in the work scheduling, there is no real "off" time. I work 7 days a week, and from about 6am to 9pm every day- it's not non-stop work, but my availability is expected at all times. Taking vacation is impossible- there's no one to cover my work when I go on vacation. You would think my immediate supervisor would be responsible for that, but I have to take initiative to ask a co-worker to cover my work while I'm gone. Pay raises are very small, if at all. With the yearly increase in insurance premiums, I actually end up making less each year I work for Crossmark. Their policies are unfair and don't favor employees. This makes it difficult to be in management because I definitely don't agree with most of Crossmark policies, but have to enforce them. There is a lack of promotion opportunities. When openings do come along the selection process has no rhyme or reason and it seems to be motivated by favoritism. It's difficult to transfer out of the division you're in into a different division with the company. There definitely are the wrong people placed in key positions in upper management, and the lack of leadership is very apparent. Also, there seems to be a lack of vision too, as decisions seem to be made spontaneously and reactively, with no plan for the consequences. There is a glaring lack of integrity in upper management too. The overall morale amongst employees is very poor and Crossmark is NOT a company that values it's employees. Be prepared for an unrealistic expectation of your loyalty and commitment to your job at Crossmark with little or none in return. It's a "be grateful you have a job" kind of environment. If you're not the kind of person who needs external reward for your hard work, you might do ok at Crossmark, but even then the obvious lack of leadership and spontaneous decision-making leads to regular and unrealistic changes in expectations, with no supports in place to effectively implement the changes.