Convenience Solutions "Ineptitude in Upper Management" - Retail Supervisor CROSSMARK Employee Review

1.0
Jun 14, 2016
Recommend
CEO approval
Business outlook

Pros

The Retail Supervisors are the level of management that has competence, and they do what's best for the Clients and the company.

Cons

There are so many here, I have no clue where to begin. The Divisional Manager blames everything on the RS. EVERYTHING!. The ROM"s are 'Yes puppets". All are clueless of what is going on or how to support the RS's. Policies have been micromanaged. Mileage decreased to .22/mile. Reps making $10/hr. Expectations are beyond ridiculous. There is a 90% turnover rate. Reps tell their RS they are quitting because of poor policies, low pay, and low reimbursement. Yet, Divisional Manager blames all RS's for not being engaged with the Reps, and poor training. No promotions on this team, unless you leave. RS's forced to manage two different teams on different cycles, and call on stores themselves. There is no chance of of being successful unless you find slave wage individuals that stay. By far, this was the worst work experience of my career.

Explore other reviews about CROSSMARK

5.0
May 13, 2026
Recommend
CEO approval
Business outlook

Pros

The pros of this position include flexible hours and opportunities for growth. One of the main pros of the program is the hands-on experience it provides.

Cons

The pros outweigh the cons because it offers stability and benefits.

1.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

No pros working at crossmark

Cons

an honest example of your day, we will pay you for 15 minutes to run up to a Walmart. For that 15 minutes we will expect you to read instructions for any new changes, run in and check in with a manager, find our product, count our products exactly, go to the back room and find our products (which is by far the longest step), count our products in the back exactly, bring our products to the front of the store, take pictures and answer questions, remove all old products, stock by date, take pictures and answer questions. If this takes you 25-30 minutes, which is probably a more accurate accounting, we will still only pay you for 15. If you are lucky there may be another job that day, but if not you will be expected to waste your gas, drive to the Walmart that we demanded, and work that 15 minute job alone. In that case we will be demanding that you take an hour out of your day for $3.00.

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