The promise of work and actual work is extremely irritating, especially when they continue to hire new people. - Retail Representative CROSSMARK Employee Review

2.0
Aug 8, 2011
Recommend
CEO approval
Business outlook

Pros

The paychecks are on time and pay is weekly. I enjoy working with little or no supervision in a variety of stores. People in Field Support are very helpful once you get through the wait time to have your call answered.

Cons

You are usually hired full time and after a few months you are dropped to part time losing the benefits you paid for health; dental as well as vacation pay and sick pay and personal days. With the cost of gas it is ridiculous that they expect you to drive @ least 40 miles out and 40 miles in before the pay mileage. The system they use to pay you mileage is not an accurate reflection of how you route and drive your route. It's a sham designed to ripp off the employee for the benefit of the company. There are no pay raises but there are pay decreases (as I was told "for the good of the company"). Continual griping by your supervisor even when you are busting your tail for the good of the company. Lack of communication with upper management. Lack of hours and they still hire new reps. all the time even though they could give more hours to the hardworking dedicated people who make Crossmark successful.

Explore other reviews about CROSSMARK

5.0
Feb 10, 2026
Recommend
CEO approval
Business outlook

Pros

flexible schedule that works for you

Cons

lots of time on your feet

3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

It pains me not to give a higher rating!! I absolutely love this kind of work. It's super flexible on days & hours you can work. It's total independence out in the field. I'm always by myself. I love using my attention to detail & having some creative freedom with certain displays. Pay is better than most. Managers are willing to work with you if they see you are doing what you can on your end.

Cons

I've had 6 Managers over the course of the three years I've been there. Only one of which I've met face to face. No pay raise, but I'm also part time. When I needed hours my first year, there were none to be given. Now that I have a second job, a year later, there are all kinds of hours available. I've had points taken off of my overall employee rating from stores in locations that I never agreed to work & never stepped foot in. The travel pay isn't worth it to me. I said $14/hr, but it's different than a normal hourly job. You have weekly tickets or Service Orders & they give you a window of time they want it completed. If you know you'll have to go over, you can contact them. For the most part, you're not gonna get much more than what's been estimated though. I feel like I always end up actually working more than I'm able to claim. That's more my fault though & many people do NOT do that. Another con is occasional attitude from management at new stores. When you visit a location for the first time & they are not familiar with you, sometimes they let it be known that they're suspicious of you. And if that particular Service Order didn't provide a LOA or more in-depth details, then it can put you on the spot & be embarrassing.

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