Flexible schedule but low pay and poor training - Customer Service Representative CROSSMARK Employee Review

2.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule Able to add on hours if needed

Cons

Reps were always leaving so DM was always calling to ask if I could take on additional hours - really “not asking “ No training- call for guidance/direction and you don’t get any Low hourly rate Deal with too many store managers who are overwhelmed and don’t want you in their store

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5.0
Jun 18, 2025
Recommend
CEO approval
Business outlook

Pros

Really liked all the managers I worked with

Cons

No cons I can think of

1.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

No pros working at crossmark

Cons

an honest example of your day, we will pay you for 15 minutes to run up to a Walmart. For that 15 minutes we will expect you to read instructions for any new changes, run in and check in with a manager, find our product, count our products exactly, go to the back room and find our products (which is by far the longest step), count our products in the back exactly, bring our products to the front of the store, take pictures and answer questions, remove all old products, stock by date, take pictures and answer questions. If this takes you 25-30 minutes, which is probably a more accurate accounting, we will still only pay you for 15. If you are lucky there may be another job that day, but if not you will be expected to waste your gas, drive to the Walmart that we demanded, and work that 15 minute job alone. In that case we will be demanding that you take an hour out of your day for $3.00.

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