Pros
CPower continues to lead the market in both reputation and expertise. CEO, Mike Smith provides strong leadership to innovate critical areas of the company, drive cultural initiatives that have been exciting like Sales launch and GridFuture, while preparing the company for the upcoming NRG acquisition. AI tools are also being incorporated into areas of the company with great results. It’s been good to see a renewed excitement with successful projects.
Cons
Ability to get promoted within departments is difficult, unless you quit, then you get a raise and headcount. Operations VPs-Operations and Customer Service continue be venomous and use intimidation causing tremendous stress and anxiety across a set of employees. This pair is highly protected by COO and shielded from current HR scrutiny, as HR reports to COO. Yet, others outside this trio receive the full wrath of legal. Affected employees are eager to engage with NRG HR to address and eradicate next year.