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CPR Cellphone Repair

Is this your company?

Horrible - Customer Service and Technician CPR Cellphone Repair Employee Review

1.0
Apr 19, 2016
Recommend
CEO approval
Business outlook

Pros

One of the owners is pretty cool. Not much other than that.

Cons

Owners encourage employees to go through customers information on phones. Specifically encourage male employees to look for naked pictures on attractive female customers phones. Owner, Mike, screams and curses at employees on a regular basis. Tells everyone they are stupid and gloats about how amazing he is. Very high stress environment. Owner micromanages employees, doesn't value employee efforts, owner actively promotes his political beliefs and belittles people who don't agree. Uses racial slurs in about all sentences and constantly talks about wanting to have inappropriate relations with female customers. No benefits to speak of. Owner actively makes an effort to avoid having to pay benefits and varsity pays employees above minimum wage. Unpaid Saturday meetings required. Against the law. 60 hours required, only 1 day off for all employees. They operate based on fear. They make the employees fearful of losing their jobs. Everything is so unorganized, they use a broken pos that some kid made and didn't finish, no inventory system to speak of... It's just bad.

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5.0
Feb 5, 2026
Recommend
CEO approval
Business outlook

Pros

Organized and a good company

Cons

Sitting for a long time, fast paced

1.0
Mar 19, 2026
Recommend
CEO approval
Business outlook

Pros

Franchises themselves can be fine when they aren’t operated by greedy owners

Cons

Franchise standards just don’t ensure employees have any security at all. Buisness goes down? Fire staff. Goes back up? Work staff that stayed more

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