IT - Stay Away - Information Technology CPKC Employee Review

1.0
Sep 22, 2015
Recommend
CEO approval
Business outlook

Pros

The pay is about market average for Minneapolis. Benefits are very good.

Cons

Let's get something clear. When you join CP, becoming a train conductor is mandatory for all employees. This means 6-8 weeks of training, which includes classroom, field work, and train trips. For a single guy without a family, this may work OK. This doesn't work well for most people. -Most IT in Minneapolis is with the Data Center team. Let's make another thing clear.... once hired you are level 1, 2, and 3 support. Need a server rebooted at 3 AM? Get up and do it. The help desk facilitates most support calls but there is no level 1 triage or support. This is constant day and night. -Turnover in IT is very high. You're always covering other open positions because people are constantly leaving. In this case, the grass IS greener on the other side. Ask yourself why there's always open position at Canadian Pacific. Turnover in some areas is close to 50% in the past few years. -No career path. Many people worked here for 2 or more years with no mention of a promotion, or even how to strive toward one. Yet, one day you'd come in and 3 people mysteriously had "Senior" in front of their title. OK? -Leadership by fear. A lot of "this is the way it's going to be done, period"... even though the decision was made by a non-technical person. No discussion or project plans for high impact changes. Last minute decisions and a mad scramble to get it completed. Constant moving of the goalposts for processes and changes. -Work life balance. Unbelievably bad. If you have a family, this is NOT a job for you. If you're single, starting out in IT, and don't mind working 12-16 hours a day - you'll love it here. Constant expectations to be available after hours, during vacations, holidays, etc. For an emergency, this is expected in IT. For non-emergencies, unacceptable. Old mentality of needing to be in the office during the workday, even if night work is required the same day.

Explore other reviews about CPKC

5.0
Dec 20, 2025
Recommend
CEO approval
Business outlook

Pros

Great pay, and benefits, good environment,

Cons

First 3-5 years stressful until you get familiar and understand how railroads work.

1
2.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Lots of opportunities to provide value

Cons

Poor leadership at the C-level. CIO has no control over the direction of the IT landscape beyond what is dictated to her by the CEO and other business owners. The IT environment is almost solely controlled by the demands of the business at the cost of being able to manage and adapt to needs. 20 years behind the market in the adoption of cloud technology. Existing cloud strategy was built by engineers pressed into the role of architects and learning as they progressed along. No automation or DevOps presence whatsoever outside what the platform teams use to simplify their own workloads. Remote work is considered a 4-letter word and is extremely frowned upon as anything other than an as-needed and pre-approved option. Business Continuity and Disaster Recovery are still done using backups and shadow copies of key infrastructure, and those key systems are decided upon at the time the tests are planned instead of testing the company's infrastructure in its entirety. Data centers are geographically separated, but are significantly disparate in what is physically hosted and accessible. Recognition and rewards are overtly encouraged, but are covertly handed out based on the level of visibility and impact to the business and stakeholders. Senior leadership constantly touts open-door policy and approachability, but give off vibes and impressions opposite of the overt policy. The company puts on a show of being diverse and inclusive. Case in point, the hiring of a female CIO. The problem is that working within an 'old boys network' leadership, it doesn't matter how inclusive and diverse the company appears because those elements are never given the opportunity to show their value.

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