Ruined by VillageMD acquisition in less than a year - Provider CITYMD Employee Review

1.0
Jan 12, 2024
Recommend
CEO approval
Business outlook

Pros

This WAS a great company under the original owners, which was a group of emergency medicine physicians who cared about quality patient care, as well as the staff. After the most recent merger with VillageMD, it has become quite obvious now that the new owners are in it just for the money. The path of unraveling leaves in its path dysfunctional offices, held together only by those who still cared about delivering good care to patients; that is if they have not been fired over BS excuses so the company can downsize and combine job roles to milk every last drop out of you, all the while cutting bonuses and eliminating 401k match. What a nice way to treat the employees who dedicated themselves as frontline workers during the pandemic. VillageMD has single handed ruined a gem built by the founders

Cons

See above list of cons

Explore other reviews about CITYMD

5.0
Feb 22, 2026
Recommend
CEO approval
Business outlook

Pros

Great staff, friendly environment, lots to learn

Cons

Sometimes management would take things personally

1.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

* Great exposure to the medical field if you are seeking to have a career. * Get to work with physicians, NPs, PAs, medical assistants, X-ray technicians, and PSRs. * Learn point-of-care testing, EKG, blood draw, and urine drug screening. *Networking opportunities. (Build relation with the providers and staff members) * Access to mentorship and a letter of recommendation from providers if there is a good understanding. *Can pick up shifts and do overtime.

Cons

* Bare minimum pay/starting salary is 19.50 and no raise * Fast-paced, heavy workload, extremely overworked (bring patients in, patient charting, point-of-care testing, x-ray orders, blood draws, EKGs, lab processing, referrals). * Management (practice manager, office supervisor) sucks, site manager/district manager does not care about employees. All they care about is patient volume. *If you work at a super site, you will be overworked and yet underpaid and underappreciated/valued by your manager/supervisor. *Extremely understaffed.

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