Toxic Environment - Patient Service Representative CITYMD Employee Review

2.0
Jan 15, 2026
Recommend
CEO approval
Business outlook

Pros

The benefits website they use is nice, but you can get that at literally any job. Paid lunch break

Cons

Toxic supervisors. They hardly pay them enough, and some sites don’t have designated “managers”, but rather they have “shift leads” who only make a dollar more because of their “managerial” status. Some of them are ok. Others have so much attitude and the one I had the misfortune of working with was passive aggressive to the max. Coworkers are also a headache to deal with. You’re spending 12 hours with them in the same area and sometimes they just act so rude to you. The pay is also horrendously low for a workload that’s so high and not to mention high pressure.

Explore other reviews about CITYMD

5.0
Feb 22, 2026
Recommend
CEO approval
Business outlook

Pros

Great staff, friendly environment, lots to learn

Cons

Sometimes management would take things personally

1.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Staff and most providers were great, fellow co workers

Cons

Practice manager trash. No support, just calls all day to gossip. Cant tell head from behind. Never on site

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