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      CITY HOME

      Engaged employer

      CITY HOME reviews

      Great place to work for a family culture, continuous improvement, and growth opportunities! - Senior Corporate Counsel, Litigation CITY HOME Employee Review

      4.0
      Oct 16, 2023
      Senior corporate counsel, litigation
      Recommend
      CEO approval
      Business outlook

      Pros

      City offers an excellent culture within all of the different teams and departments. They have mastered the work-life balance and truly strive to maintain the balance for all employees. The company is extremely transparent with decision making, growth, profits, at all levels of the company. The encourage employees to get involved with charities, internal employee groups, and providing insightful suggestions and pointing out issues and problems. The proactive approach to becoming not just a company that is successful but the focus on making each employee more successful, a better problem solver, and accountable for their own success are a few of the benefits of being part of the City family. another bonus would be the flexibility of remote/hybrid working as City allows associates to be employed while living in another state.

      Cons

      If I had to point out some flaws, I would say that some workloads are not balanced due to limits on hiring. The company salaries are on the lower end, however, there is more to job satisfaction than just salary and City has great benefits. There seems to be a disconnect from the corporate side to the laborers in the warehouse, which is common given the size of the company and exponential growth in just few years. With this type o growth there are always those that don't like change and there are a few teams who do not like the thought of changes being made, even if for the better.

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      CITY HOME Response
      2y
      Thank you for your thorough review. For somebody who hasn't been a full year with the company, your understanding of CITY's operating system is outstanding. Your valuable comments will be passed on through the appropriate channels.

      Explore other reviews about CITY HOME

      5.0
      Jun 18, 2026
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent onboarding process. Was a seamless integration and I am excited to start my work with the company.

      Cons

      None. All aspects and team members were professional and on task.

      1.0
      Feb 28, 2026
      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      2020 and maybe 21,22 were good after it all went down hill (thanks to AH )

      Cons

      Everyone is related , friends , family etc. HR is all friends with eveyone there for you cannot be taken serious . So many talented associates leave because they are forced out due to personal preference. Turn over company wide they say is low. However the location I worked in 80 precent of people were 6 month or under ! Yikes !!! Management does not know how to keep and lead their team , instead they micro manage , make up new rules that they do not follow after a few weeks and they always seem stressed. Oh and bonus program is constantly restructured . They present it as new opportunities however it’s really for them to pay less. This company always pays very low percentage and you have to jump through hoops that are on fire to make a bonus. And I wasn’t some employee who worked 6 months and quit. I was someone making 90k yearly for several years. This is just a reality. Higher management needs traning asap. And insurance gets worse every year !

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