Predatory Culture - Warehouse Associate CITY HOME Employee Review

2.0
Jul 3, 2023
Recommend
CEO approval
Business outlook

Pros

They have some good people working for them who want and deserve respect.

Cons

This company's GOAL is to reach 40% retention FOR A REASON. They preach family values, and all the things the marketing team tells them to say but you won't find any of those values down in the trenches where the work is being done. Down there, they're sending guys out to deliver furniture during a hurricane and actively looking for (and in some cases, fabricating) reasons to write you up so that when the slow season comes, they can call up all the bogus write-ups as a reason to let you go only to do the exact same thing the next year. For instance, I was on light duty after being injured care a careless associate. They made a doctor's appointment for me that gave me 4 minutes to drive 9 miles back to work afterwards. Obviously, I was going to be late getting to work after and they wrote me up twice for that! Wondering why 40% retention is a pipe dream? Try getting to 30% FIRST!!!

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CITY HOME Response
2y
Thank you for your candid review. CITY always strives to lower its Turnover rate. Therefore, we always look to retain our current staff. In addition to competitive salaries, the company offers a wide range of benefits and rewards. You have some valid points that you may want to direct through the appropriate channels. We suggest you contact People Services so that we can look into them further.

Explore other reviews about CITY HOME

5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, hard work recognized, and some of the best management I've ever worked with. Bonuses if you work hard. Great workflow and everyone is always doing their best. Looking forward to a long career here. I thank God everyday for my job and coworkers.

Cons

Not much. Great place in general.

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CITY HOME Response
1mo
Thank you for the fantastic review! We’re thrilled to hear you’re enjoying the work-life balance, supportive leadership, and team environment. It means a lot that you feel recognized and motivated—we’re lucky to have you on the team. We got a kick out of the protein bar idea—fuel for thought!
1.0
Feb 28, 2026
Recommend
CEO approval
Business outlook

Pros

2020 and maybe 21,22 were good after it all went down hill (thanks to AH )

Cons

Everyone is related , friends , family etc. HR is all friends with eveyone there for you cannot be taken serious . So many talented associates leave because they are forced out due to personal preference. Turn over company wide they say is low. However the location I worked in 80 precent of people were 6 month or under ! Yikes !!! Management does not know how to keep and lead their team , instead they micro manage , make up new rules that they do not follow after a few weeks and they always seem stressed. Oh and bonus program is constantly restructured . They present it as new opportunities however it’s really for them to pay less. This company always pays very low percentage and you have to jump through hoops that are on fire to make a bonus. And I wasn’t some employee who worked 6 months and quit. I was someone making 90k yearly for several years. This is just a reality. Higher management needs traning asap. And insurance gets worse every year !

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