Nothing short of amazing - Retail Sales Associate CITY HOME Employee Review

5.0
Jul 31, 2017
Recommend
CEO approval
Business outlook

Pros

City is a great company, they truly put their associates first through events, bonuses, and coaching. They make it easy to come to work everyday. The pay is great for what you are expected to do.

Cons

Customer service department is lacking, hours are rough on someone with a family. Talent is not developed and utilized properly.

avatar
CITY HOME Response
8y
Thank you for taking the time to write a review. We appreciate the feedback and we are always looking for ways to improve our Associates' satisfaction. Hopefully the recent schedule changes implemented in the Sales Department, as well as the addition of Holiday Pay would help overcome some of the challenges of working in a retail environment. Please keep your feedback and suggestions coming!

Explore other reviews about CITY HOME

5.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent onboarding process. Was a seamless integration and I am excited to start my work with the company.

Cons

None. All aspects and team members were professional and on task.

1.0
Feb 28, 2026
Recommend
CEO approval
Business outlook

Pros

2020 and maybe 21,22 were good after it all went down hill (thanks to AH )

Cons

Everyone is related , friends , family etc. HR is all friends with eveyone there for you cannot be taken serious . So many talented associates leave because they are forced out due to personal preference. Turn over company wide they say is low. However the location I worked in 80 precent of people were 6 month or under ! Yikes !!! Management does not know how to keep and lead their team , instead they micro manage , make up new rules that they do not follow after a few weeks and they always seem stressed. Oh and bonus program is constantly restructured . They present it as new opportunities however it’s really for them to pay less. This company always pays very low percentage and you have to jump through hoops that are on fire to make a bonus. And I wasn’t some employee who worked 6 months and quit. I was someone making 90k yearly for several years. This is just a reality. Higher management needs traning asap. And insurance gets worse every year !

See reviews by: Helpful|Rating|Date|All