On Demand Technician Travel, Poor Internal Process Management Control. - Tech Support Specialist CCS Employee Review

2.0
Nov 4, 2023
Recommend
CEO approval
Business outlook

Pros

Great potential profit sharing 401k model, but felt like a carrot on a stick promise. Have systems in every industry that labels a commercially sold product. High custom designs that test problem solving limits. You will see a lot of amazing custom labeling jobs that manufacturers and distributors have scoped to purchase, in order to have automated solutions at their facility.

Cons

A lot of expected emergency travel. As a technician CCS provides you as their extension to the more than just the Continental United States. Outside hires to solve internal problems. Only cares about cost of goods/labor and time spent completing a task, not on the task details, or even verifying integration capability of systems components. Ultimately wasted a lot of customer time and company time reworking and waiting on correct parts for customers. Complexity of the systems are not briefed to tech teams who are left to build test and ship systems based on a bill of materials.

Explore other reviews about CCS

4.0
May 14, 2020
Anonymous freelancer
Recommend
CEO approval
Business outlook

Pros

Some of the nicest co-workers I have met

Cons

Workload might fluctuate a lot

1.0
Jan 12, 2018
Recommend
CEO approval
Business outlook

Pros

Flexible Hours with top of pay grade

Cons

The company emphasizes it's wanting-ness to eradicate racism and other oppressive patriarchal systems, all while being run by white men and women. I have seen changes in contracts, placements, and harmful changes to documents to gain more federal money. The company is greedy and on a direct service level, families are not being heard or valued. The lower positions who mind you are the closest representation of people we serve are devalued and are treated like the families served. Which leads me to they treatment of peoples served. The staff are mostly white and are people without any lived experience that would help them serve clients in a holistic and graceful way. Families and people served by this company are therein treated through a patriarchal lens so white people can feel better about themselves for creating such inequity and oppression in the first place. Catholic Community Services do far more harm and continue the cycles of oppression so poor and sick people can keep coming back, so these people can feel better about themselves. It does no justice to the cause.

1
See reviews by: Helpful|Rating|Date|All