Customer Services Operations Manager - Customer Services Ops Manager CCS Employee Review

Some of the nicest co-workers I have met

Workload might fluctuate a lot

Great potential profit sharing 401k model, but felt like a carrot on a stick promise. Have systems in every industry that labels a commercially sold product. High custom designs that test problem solving limits. You will see a lot of amazing custom labeling jobs that manufacturers and distributors have scoped to purchase, in order to have automated solutions at their facility.

A lot of expected emergency travel. As a technician CCS provides you as their extension to the more than just the Continental United States. Outside hires to solve internal problems. Only cares about cost of goods/labor and time spent completing a task, not on the task details, or even verifying integration capability of systems components. Ultimately wasted a lot of customer time and company time reworking and waiting on correct parts for customers. Complexity of the systems are not briefed to tech teams who are left to build test and ship systems based on a bill of materials.