Pros
The account leaders and HR people for the corporate accounts were genuinely nice and generally interested in my career advancement.
Cons
The problem with CBTS occur with the people managing the account for Synchrony Financial. Synchrony Financial split from General Electric and is the largest consumer credit card company in the United States. If you get a credit card or a charge card from a store like Home Depot or JC Penny or Walmart, chances are that it is a credit card backed by Synchrony Financial. Having worked with Synchrony’s IT department, I would never trust them to get a credit card with them. The managers at Synchrony Financial brag about graduating from the vaunted GE School of Management; in reality, they are a bunch of glorified loan sharks who could not cut it at GE. They bleed the day with pointless and endless conference calls just to have their fragile egos constantly stroked. The management at CBTS is all too happy to do the stroking to accommodate every banal and senseless request from Synchrony. It leads to terrible mission creep and a complete lack of process in deployment and troubleshooting.