This place is a joke - Recruitment Consultant CBSbutler Employee Review

1.0
Oct 18, 2016
Recommend
CEO approval
Business outlook

Pros

There are some lovely people, especially in the admin team, who genuinely care about what they do.

Cons

Firstly it is laughable how whenever a negative review appears on here, a few days later there is a glowing report from someone who couldn't be happier. Often this contains the kind of language that the MD spouts when he writes his own client testimonials so I think we can draw our own conclusions here. The company is in a vicious spiral of decline where terrible leadership gives rise to bad management which leads to the wrong decisions being made and good people being forced out. Commission isn't paid on how much you bill or whether you have done a good job, but what mood the MD is on the day he decides your appraisal score. This is regardless of whether or not he has a clue as to what you have been up to for the last 3 months and is instead based on 'feedback' that he has received from his internal spies with their own axe to grind. As far as I could understand, the company used to have some really good things going for it and the staff used to like working there but this is not what I experienced when I was there. It is a shining example of everything that is bad about a company and to be honest, the place would make a brilliant subject for a fly on the wall documentary. Anyone who is tempted to join this company should seriously consider whether they want to waste 6-18 months of their lives in this place. I have never known such a low level of staff morale, petty politics, internal backstabbing and poor management in any company that I have come across in my career.

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CBSbutler Response
9y
I’m afraid this review is little more than a cynical attempt to undermine the company by an unscrupulous operator who left our employment some years ago after we refused to meet his manipulative demands. It would be remiss of us not to address the obvious inaccuracies and misleading accusations that they wish you to believe. Today CBSbutler is posting record profitability and robust sales approacing £50m per annum together with our strongest cash position. Moreover, we totally refute the attempts to rubbish the positive reviews and indeed the client testimonials. This is particularly insulting to our current and former staff who demonstrated the integrity and goodwill which is obviously missing here. I would again bring to your attention the fact that CBSbutler achieved a ranking of #24 in the 2016 Sunday Times Top 100 Best Small Companies to work for, which is based on an anonymous survey of our entire staff by an external independent body. In addition we have retained the same group of Directors and senior managers since the management buyout in 2003. It is fair to say however that on occasion, like others, we have been challenged by the values and ethics of certain managers who were hired from outside the Company. Moreover, It is true that the Company embarked on a period of staff expansion over the prior 18 months which unfortunately led to a dip in our normal high standards of hiring. We also acknowledge that whilst we've had many successes there has been some failures and mistakes - not untypical of any growing business. However, CSBbutler has increased its sales and profitability year in year out – even through recession...fact. Finally, we wish them well in their future endeavours but it is such a shame they resort to such unsavoury tactics.

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1.0
Feb 28, 2025
Recommend
CEO approval
Business outlook

Pros

Good communication when they wanted there to be.

Cons

An absolute shambles. Given 3-4 different start dates one after another. Ended up having to put a complaint in and completely disregarded by CBS. No support at all through recruitment process which took over a year from taking the initial job offer. I would not want my worse enemy involved with this company. Lied to.

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