Patient account specialist Tulsa, Ok - Patient Account Specialist CBIZ MMP Employee Review

2.0
Sep 10, 2014
Recommend
CEO approval
Business outlook

Pros

I wored for Cbiz Mmp for almost a year when they were split into different hospitals it was great because you only had to deal with one hospital instead of 10-14. IT was quick to fix or help with any issues that came up. Management was able to help fix issues in the same day instead of 3days to a week.

Cons

The productions is a insanely ridiculous amount, management isnt able to help or answer questions because of them grouping hospitals in between 2 managers. Also the right hand doesnt know what the left hand is doing. Also they are big on outsourcing their biggest accounts like medicare, medicaid, ect to India. And surprise India is doing nothing but adding more work on the reps in state because they dont know what they are doing. Also the change of atmostphere has changed as well. Because to production is so high you have no chance to getting up to either get a stretch or to ask a coworker a question.

Explore other reviews about CBIZ MMP

4.0
Nov 2, 2024
Recommend
CEO approval
Business outlook

Pros

Work life balance, stock ownership

Cons

Below market pay, okay management

3.0
Apr 16, 2013
Recommend
CEO approval
Business outlook

Pros

Lots of room for growth, good benefits, pretty good pay with decent annual increases. Good training and quick response to IT issues.

Cons

I think your experience will really depend on your department and location. I started out as entry level and over 2 1/2 years worked up to asst manager, loved my job for the first two years then moved to another department in management and hated my job after that. Completely ridiculous expectations, grossly understaffed, they LOVE to outsource their work to India and surprise surprise India just makes a huge mess of it all which adds even more work to the employees but MMP doesn't care as long as they're making money. Complaints fall on deaf ears.

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