Great company/uneven workload - Field Service Technician CBIZ Employee Review

4.0
Mar 5, 2018
Recommend
CEO approval
Business outlook

Pros

Note that CBIZ has it's hands in a lot of sectors...I was in the Network Solutions area of the company. Worked from home / able to set my own schedule Direct management was always accommodating and understanding of life/personal issues. You were encouraged to use your PTO. Good work is regularly recognized by immediate management Company vehicle and tools were provided

Cons

If you're a hard worker in your area, and others outside of your service area is not, expect to pick up their slack. Some weeks are filled with steady work while others require 12+ hours (including drive time) Upper management is often reactionary instead of proactive in handling potential issues, often requiring a lot of extra work for the field techs

Explore other reviews about CBIZ

5.0
Jun 10, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company culture and flexibility is great.

Cons

Facilities are a little outdated compared to larger offices.

3.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly environment and growth-oriented - office dependent. You will learn a lot and be exposed to all industries, which is great. If you are new, they will treat you with respect and try to help you learn; they understand it's a lot.

Cons

Like most companies, they want you to meet your billable hours, which is good. However, the negative here is if the company typically performs worse in the summer or the work starts to slow down for any reason, or you have too many staff competing for work, your billables begin to be negatively affected, which is faulted towards the employees ' performance. You need 150 billable hours a month, regardless of vacation and PTO. Nonbillable hours will not save you from the end goal, which is again, billable hours. Meaning, if you have a meeting, a federal holiday, or an office closure which is non-billable, you will have to make that time up. It's the hard law in this firm.

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