Pros
I would consider CAPTRUST a "small" company, although I'm sure the 10+ year veterans would disagree. To me, that is a pro. The actual office location is in the North Hills area of Raleigh, which is very central and convenient to a lot of places. They keep free drinks on hand and have "snack time" once a day. The senior level managers are all very approachable and seem to genuinely care.
Cons
CAPTRUST is a very "old school"firm/company. Work/life balance is not flexible and there is no working from home allowed. For a company as small as CAPTRUST internal communication is poor and the culture tends to be very secretive. The benefits are worse than average for the area/industry. The firm invests little to no money in technology to make employee's lives easier. There is little to no career path in client services. There are 5 positions with different titles that are essentially the same but you are given the title that goes along with how much experience you have.