Pros
The employees are friendly and easy to work with. It is a small company which means that you might be doing several different jobs. You can get a lot of experience here. You can generally get time off when you need it and the company doesn't give you a hard time about taking the time off.
Cons
Too many layers of management. There are supervisors, managers, directors, vice presidents, executive vice presidents and a president. The majority of the highest people have almost no insurance experience except for working at this one company. They don’t seem like they have the basic concept of insurance down and it doesn’t appear that they have ever taken an insurance class. Their decisions are more along the lines of a small business than that of a national insurance player. Very disorganized and a lot of work is last minute and urgent. Workers stay late but most of management leaves on time. There is a lot of distrust with higher management as the published employee surveys don’t seem to coincide with what employees have claimed they wrote. Surveys are reviewed by the HR department head and then released. Recently the company has lost a lot of experienced people and they haven’t been replaced by knowledgeable individuals. This makes it harder for us that are left behind. To get promoted or recognized in this organization you have to be a member of the club. Many of those promoted do not have the skills necessary to do the job. They seem to get promoted based on how much they agree with what is being said. People that have good ideas but don’t agree with management seem like they get blacklisted. It also appears that the board of directors is more of a rubber stamp than an entity that is suppose to guide and direct.