Avoid CAI if you know what's good for you. - Technical Support CAI Software Employee Review

Great communication to sales, weekly meetings, product team reviews. Good opportunity for a self-starter with strong professional sales experience.

Very lean operationally, you have to be aware that you need to be able to drive your own success as there are not big support teams.

The work itself can be interesting if you enjoy consulting, and the clients are genuinely great to work with. This was once a really good company with a strong culture before the private equity takeover — sadly, that version no longer exists.

Management is a disaster from top to bottom. Constant micromanagement while simultaneously having no real understanding of what consultants actually do day-to-day. Priorities shift constantly — what was critical last week is completely irrelevant this week, with zero explanation. Communication is poor at best, nonexistent at worst. Leadership doesn't listen to the people on the ground doing the actual work. To top it off, they are aggressively outsourcing to India, so don't get too comfortable in your role regardless of how well you perform.