Pros
Most of the people hired there are super nice. They come from all over the world, so you will learn stuff from different cultures for sure if you approach them. That's the only pros sadly ...
Cons
- The management team is not qualified for their jobs and they don't have any skills or competency to do their job. They only managed to get promoted because they have been in the department for the longest time when a "management" position got open. So they have been here the longest and have not gotten any skills (or their "skills" got reduced over time) that would justify their promotion. - On top of being not qualified, they are mean people. They like to shame others whenever they can find (or make up) a reason to. They will send an email to one person with the WHOLE team (or the whole floor) in copy, only to show that a mistake was made. - They are micro managing like hell! They will read every sentence you write in an email and show you that you forgot a coma or a letter in a word! They will take notes of all the things you do (who you are talking to, how many breaks you are having, etc.). Even if you don't have anything else to do because you're done with your work, you have to pretend that you are doing something. Otherwise, during the "monthly" one of one, you will get scolded! - The mood in the office is always bad; and the worst the mood is, the better the management feel. For unknown reasons, they probably think that if the employees are sad, they will stay at their desk and work. Even though multiple times they have been told that a happy employee is an efficient one, they won't take that into account... - This leads to the fact that they pretend to get feedbacks to improve the situation (efficiency in the process, how to get things done better) but only to show off. They will never actually do something to get things better. And if they see that something good is happening, they will always try to find excuses not to implement them and to go back to "how it used to be done before". Because before, they knew how to handle things; if things are evolving, they are scared that relevant people might take their place. - Some people have been holding their positions for 7-8 years; which means they are no longer relevant at their positions. They don't know the current regulations, the current way of dealing with situations/issues, etc. But they will remain there. The worst is that when they become controllers, they will control the analysts' work. And even though they don't know the language or the matter, they will pretend that they do and tell the analysts that they did a bad job! They will make them amend their work until it fits their expectations (which are most of the time wrong). Because on top of being bad, they have such an ego: no one can tell them that they are wrong and they will never acknowledge that either. - Also, for unknown reasons, the people who are obviously the worst manage to do whatever they want. Some of them, even though they are wrong 90% of the time, are taken as examples of seniority. Meaning that in a situation where not everyone knows the solutions, they will redirect you to those people so that you do as they say. That means that a wrong solutions will be spread among everyone. And when you try to confront them, they will tell you "he's been here the longest, so he knows better than you". Because staying at a position for 10 years, knowing nothing, makes you the best -_____- And even their boss cannot say anything to them, because overtime they came to think that they knew better than the others, so no one can "beat" them... - Frustration is the central feeling at this place. If you are happy, they will try to bring you down. If you do good, they will tell you that you can always do better. Whenever they can scold you, they will. Whereas when you did something good, they will never tell you. You have to wait for an email from a stakeholders, saying explicitly "you did a good job" so that they can forward this email to the team and say "it was a good team effort". Basically, you only get scolded, not rewarded. Never. - Summing up figures, supposed to be percentages, they can show you that you only did 10% over the 245% which represent the total (per cent never made sense to them I guess). So, when analyzing your statistics, they will always find that they are bad because they are clearly lacking any basic analytical skills. For instance, during times when we barely had 5 files each per day, I got scolded because I did not reach the 10-files-per-day-goal! Despite reason, there is nothing to do and you will lose the battle. - If you want to survive, you have to accept that everything you know, you have to forget it. If you know something and try to explain, they will always find a way to tell you that it was wrong. In the end, you are slowly becoming a robot who will only do what they are told, nothing else. You have to accept that people will overule you and your knowledge. - In the end, you will learn a few things, as in every company. And you will have the chance to meet amazing people. But you'll have to suffer a lot so that you can have this chance...