Where to begin - Branch Manager Byline Bank Employee Review

1.0
Oct 23, 2015
Recommend
CEO approval
Business outlook

Pros

It's a local bank locally managed

Cons

This bank formerly known as North Community Bank was once that job I always wanted to have. Great coworkers, bosses, and customers. The bank had a community feel and that's what set it apart from other banks. Fast forward to 2015 the bank is a mere shell of its former self. The bank was under a consent order from the FDIC from 2009 to mid 2014. The recession and the housing bubble almost caused the bank to fail. Having worked for the bank during the best years a lot of us decided to Weather the storm and stay with the bank. The bank was bought in 2013 by a private group of investors, they made positive changes pretty quickly but have yet to address salaries with current employees. The employees that stuck with the company through the bad years are not eligible to get raises unless they look for another opportunity internally that would be considered a promotion. Yet come in from the outside and you'll get paid a fair wage. The excuse is people have different experience education Etc. That's just part of the problem. There are so many problems within the organization. The Regional Managers that we report to are scared of their boss. When we have concerns we address them to our Region Managers with the expectation that she will hear about them. The message is never passed along and swept under the rug. When we have our quarterly meetings and the She is there, she asks us to bring up any concerns we have. She says we can ask anything, that it's a "safe zone". No one believes her and people don't ask any questions. In my experience if she doesn't like the question she will ignore it and move on. She has unrealistic expectations of the sales we should generate as a bank. The bank expects us to produce when they do not want to invest in advertising and in their people. The only way they will attain it s by engaging all of the employees and creating a culture where employees outside of headquarters feel valued. Coming to the branches once a year to say "hello"

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5.0
Oct 14, 2025
Recommend
CEO approval
Business outlook

Pros

Small team of experienced people

Cons

Starting pay was on the lower end

2.0
Jul 17, 2025
Recommend
CEO approval
Business outlook

Pros

No evening, No Sunday's, 19 pto days, sick time, you get to learn and go to new events in Evanston. Some people are cool to work with. It’s easy to move up in the company. They celebrate your birthday

Cons

1) The disability insurance is utterly disappointing. They take forever to release your money. I almost lost my house and car. It was horrible! I had just had a car crash. 2) The other people likes to sniff each other’s butt. If you aren’t sucking up then you won’t be liked. 3) people are heavy on WEIRD! I have health issues that cause me to be in the bathroom that’s longer than normal. I was being WATCHED and TIMED! So watch out for that. 4) The system is out dated. You will get frustrated. 5) You have to pay for parking or walk from one branch to the other. It just depends on what branch you are at. 6) The pay is low. You can get more else where. 7) The 401k takes forever to get if you need it. It’s been two weeks since I requested my money. (Still waiting) You’re better off doing Fidelity. 8) I’ve witnessed management lie to clients about certain things. 9) management will talk about you behind your back and give you attitude. 10) no two teller’s at the same branch can go on Pto. At the other location, only one person can request pto. The system for this is crazy. 11) JUST DON’T LOOK HERE FOR GOD SAKE!

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Byline Bank Response
10mo
Thank you for your feedback. We are sorry to hear that you have experienced delays in processing for your disability benefits and 401(k). We highly value our employees and want to ensure that we are offering a competitive total rewards package. We are looking into your concerns about benefits and branch operations and will address appropriately.
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