10 years served, left disappointed - Assistant Branch Manager Byline Bank Employee Review

2.0
May 28, 2017
Recommend
CEO approval
Business outlook

Pros

Co-workers, I worked with so many dedicated, hard-working and friendly people. Health benefits were also decent for the most part. It was also nice to be given personal time on top of vacation time each year, something that I miss. And yes, there is growth opportunity. I started as a teller, left as an ABM.

Cons

After riding out the storm of the Fasseas/TARP era, many of us "legacy" employees had high hopes for the Parracchini team. Now, I understand there's a lot of "bashing" from the legacies on Glassdoor, but you have to understand we had had no raises, no benefit increases, absolutely no communication from the top, and had basically stagnated for several years, while checking Crain's every morning to find out if the FDIC was coming in to shut us down. Yes, Mr. Herencia and Mr. Paracchini did put a lot of work into rehabbing the mess that was Metropolitan Bank Group. But at the time I left over 2 years ago, there was still no change to benefits, no pay increases, and very little recognition from the top down as to the "nitty gritty" the retail employees deal with every day. That's my biggest issue with the company-employee recognition. I'm not referring to raises, Christmas parties and sales goal awards (but those would have been nice too). A branch near my location was robbed-at gunpoint and by two men acting violently. Nobody was hurt, but all employees working that day were told to stay home the following day to recover. I volunteered to manage the branch the next day( a security guard was assigned to stand watch). The teller involved in the robbery called to ask me to relay to the BM that she didn't think she could work the rest of the week. Poor kid could barely hold the phone straight, she was crying and shaking so much. Needless to say, she quit. I had asked if an EAP rep had reached out to all involved in the incident for counseling, considering the circumstances. The response was no, but employees are aware that the EAP is available for counseling and the number is readily available in each branch. That was it. This girl clearly could have benefited from help, but oh well, she never called herself? That's not right, and I told HR so in my exit interview. My other problem- when I was searching for a new job, I came across a job posting for a Teller Supervisor for Byline- entry pay $13-14 an hour. My Teller Supervisor- worked with the company over 8 years, made less than $11 an hour. Yeah, I get you have to offer competitive pay- but boy, my TS sure felt like garbage when he saw that. In a nutshell, I did establish a great banking foundation here, but I would advise any Retail Banking candidates looking for work here, to move on after you've gotten enough experience. It's only going to end in disappointment for you.

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5.0
Oct 14, 2025
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Pros

Small team of experienced people

Cons

Starting pay was on the lower end

2.0
Jul 17, 2025
Recommend
CEO approval
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Pros

No evening, No Sunday's, 19 pto days, sick time, you get to learn and go to new events in Evanston. Some people are cool to work with. It’s easy to move up in the company. They celebrate your birthday

Cons

1) The disability insurance is utterly disappointing. They take forever to release your money. I almost lost my house and car. It was horrible! I had just had a car crash. 2) The other people likes to sniff each other’s butt. If you aren’t sucking up then you won’t be liked. 3) people are heavy on WEIRD! I have health issues that cause me to be in the bathroom that’s longer than normal. I was being WATCHED and TIMED! So watch out for that. 4) The system is out dated. You will get frustrated. 5) You have to pay for parking or walk from one branch to the other. It just depends on what branch you are at. 6) The pay is low. You can get more else where. 7) The 401k takes forever to get if you need it. It’s been two weeks since I requested my money. (Still waiting) You’re better off doing Fidelity. 8) I’ve witnessed management lie to clients about certain things. 9) management will talk about you behind your back and give you attitude. 10) no two teller’s at the same branch can go on Pto. At the other location, only one person can request pto. The system for this is crazy. 11) JUST DON’T LOOK HERE FOR GOD SAKE!

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Byline Bank Response
10mo
Thank you for your feedback. We are sorry to hear that you have experienced delays in processing for your disability benefits and 401(k). We highly value our employees and want to ensure that we are offering a competitive total rewards package. We are looking into your concerns about benefits and branch operations and will address appropriately.
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