9y
In the rapidly evolving industry of ABA therapy, which is in part defined by the massive shift to the medical model by payers, leaders who have weathered the political, financial, and operational storms of health care are valuable, steady leaders. Hiring mistakes can be devastating and those same experienced leaders sometimes need to make difficult decisions to mitigate the potential destruction of an ill-fitting hire. Not everyone will always agree with those difficult decisions and no one at Butterfly Effects takes those decisions lightly. Experienced leaders understand the risks associated with team members who do not fit the culture and yet believe that once a hire is made, it is our role to help everyone be successful. Success, while a relative term, relies on cooperation, self-reflection, and receptiveness to change. When the pillars that define the essence of being a team player cannot be cultivated, then we assist those leaders or team members in being successful somewhere else with the understanding that there may be a price to pay in the clean up effort. Again, experienced leaders make tough and unpopular decisions for the betterment of the team, company, and ultimately clients. The accusations described by a disgruntled team member are just that. As evidenced by all other company responses on this web-site, we admit when we have opportunities for improvement; we thank those who provide insightful and meaningful feedback; we welcome all concerns and suggestions. Our growth, our team member engagement, our company-wide and personal communication efforts paint a significantly different picture demonstrating a positive shift in culture, operational strategy, and client outcomes. We always strive to ‘do the right thing’ at Butterfly Effects, no matter how difficult or challenging of an outcome because integrity is key to leadership. That is one measure of success.