remote customer service - Member Advocate Businessolver Employee Review

4.0
Sep 13, 2024
Recommend
CEO approval
Business outlook

Pros

remote, paid training, good entry level pay, flexible schedule as gig. Working from home is great.

Cons

Sometimes training resources could be improved, Member Services is different from the rest of the company and can feel a little second class. You have to work 2 AE seasons in Member Services to even apply for other positions. Sometimes there is no response on applications which is frustrating.

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Businessolver Response
1y
Thank you for your feedback. Our intent is certainly not to make member services Solvers feel second class; to the contrary, your team is the heart of our organization. If you have specific examples and/or ideas to share, please reach out to me at mklipfel@businessolver.com.

Explore other reviews about Businessolver

5.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment with colleagues who are willing to collaborate and help each other succeed

Cons

There’s a lot of change as the company evolves, which can be challenging and exciting

3.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

great people and great product

Cons

work/life balance makes it difficult to keep up.

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