I would not recommend if you’re trying to grow - Client Operations Lead Businessolver Employee Review

2.0
Feb 18, 2020
Recommend
CEO approval
Business outlook

Pros

Positive culture , free food and wine

Cons

The free food and wine comes with a catch . The COL role is a dumping ground . You have no team to manage most of the work is done by you or a ticket based queue system . There are a lot of challenges due to minimal resources and lack of automation . This company has a great platform but they’re growing too fast to handle enterprise models and largely known clients . They have too many leaders trying to grow the business who have never been in the HRO world outside of this company and they don’t know how to restructure and manage . The company has a hard time taking feedback and realizing how they need to shift and grow . The sales team should be on a blackout period .

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Businessolver Response
6y
Thank you for your feedback. I welcome the opportunity to discuss this with you to gain more context. I can be reached at mklipfel@businessolver.com

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5.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

Supportive team environment with colleagues who are willing to collaborate and help each other succeed

Cons

There’s a lot of change as the company evolves, which can be challenging and exciting

3.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

great people and great product

Cons

work/life balance makes it difficult to keep up.

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