Usual Hospitality Experience - Senior Team Member Busaba Employee Review

4.0
May 13, 2025
Recommend
CEO approval
Business outlook

Pros

- really good pay even starting out due to the tronc and how busy it was, plus tips - amazing team, made some of my closest friends and worked well even in most stressful and busiest of shifts - SOME of the managers were great, equal balance of closing and opening, listened to requests and urgent needs, open to criticism - free food was amazing, let you order a decent amount for free and on special occasions can get higher priced stuff

Cons

- some of the management was pretty bad, pressuring to come in when sick, scheduled 4 days 12-12 in a row sometimes despite my contract being less than that - some customers (like in usual hospitality roles) can be the main cause of stress (but managers usually deal with them and are quick to protect) - working with kitchen staff can be quite stressful since they also get backed up - some of the tech wouldn't work leading to delayed service and such

Explore other reviews about Busaba

4.0
Mar 14, 2024
Recommend
CEO approval
Business outlook

Pros

If you are a college student, it's the right of amount of hours without being too many.

Cons

There's not much organization with the tables and it's chaotic without one main host running the front.

3.0
Aug 17, 2021
Recommend
CEO approval
Business outlook

Pros

I was getting Good tips I had very good schedules.

Cons

Dont do micromanagement and if manager want to talk about job performance do private.

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Busaba Response
4y
Thank you for taking the time to leave us a review. I'm sorry to hear this feedback, and would be interested to understand what we can do to improve things in our restaurants. I would be grateful if you could send me any further information by email to Sam.Lampard@Busaba.com, so we can make improvements.
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