Pros
• Digital Employee Sales were fantastic • Very kind and understanding GM • Flexible with PTO/Days off • Friendly team-members and thorough PK trainings
Cons
• Dated technologies report incorrect data that bonuses and incentives are based on - makes it look like you're not doing your job despite exceeding expectations. SAP technology could use an update - hard to navigate. • Concession locations struggling to meet targets due to lack of Burberry's research prior to opening. Barely meeting 1/3 of projected sales. For example, 1 sale and 1 return in the last 2 weeks led to a team member's most recent commission check being less than $1. Rather than looking at structural issues, all blame and pressure are put on the sales teams. • Corporate shit-show. Marketing and buying teams are completely misguided and won't listen to sales teams about what clients want. We ask for dresses/formalwear, they send coats and sweatpants. We are given only 2 or 3 sizes in any given product, so clients aren't even able to try on before ordering. Concessions are given 1/4 the product and are purposely understocked to funnel clients to mainline stores, making it impossible to sell - Visual Merchandising is impossible since we are still holding product from 2 seasons back and aren't set to get new product. Daniel Lee's products aren't selling and the product looks the same for his 4th season - clear solution is to fire Lee but they won't do that.