Sale role with not really nice office environment. - Customer Service Agent Burberry Employee Review

Toxic environment, for example, the management team will tell you off for going to the bathroom for more than 20 minutes in total on a 9 hours shift. They encourage the competition between work colleagues for the sales, that the agent will not receive any commissions for. The pressure to making sales is really high, and if you do not target their numbers, the manager will sit with the agent on his/her desk to listen to every interaction and criticizes every single detail of your work. The pressure environment and not reward policy gave a lot of collegues burnt out and anxiety issues.