Sounds good in the interview.... but once in you see how messed up the leadership is. - District Manager Build-A-Bear Employee Review

4.0
Sep 9, 2019
Recommend
CEO approval
Business outlook

Pros

Getting to share in great experiences with customers!

Cons

The executive, regional and HR leadership are all so fake. They will do just about anything (but actually pay you well) to get you in the door. As a district manager you have no control over running your business. They won’t let you write up or formally coach any employee, even a part time employee for attendance. Everything, and I mean literally everything must be approved by the head of HR. The store manager and DMs do not have any control over how much you can pay associates. They want to pay $8.00 an hour and then get upset when stores can’t staff. For store managers they make you take some crazy test and pay an arm and a leg for some crazy psychologist on hand to evaluate the results. She says over 70% of people who are assessed fail, yet she gets money every time she evaluates someone..... sound like a conflict of interest? There is no Loss prevention team and employees are stealing the company blind. Fraudulent returns, missing cash, merchandise and drugs being traded inside bears, yet no one at Corporate thinks there is an issue. Was told once that the company will never have an LP department because it “looks bad” in such a “fun” environment. Truth is, they are too worried about lining the executives pockets. Now you’re putting stores inside Walmart’s so customers can pay $30 for a bear at a value price store? Why not go down the toy aisle and buy one for $5. The stores are sinking big time. Traffic is down. Employees are leaving in droves.

Explore other reviews about Build-A-Bear

5.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Was easy and got to work with people

Cons

Pay not great, no where to go

4.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, fast pace, organized, good first job

Cons

Low salary, at times retail lows

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