Pros
Benefits package Work from home one day a week Unlimited PTO
Cons
BryterCX has no ethics or morals when it comes to employees. Layoff of 25 employees on a virtual "black mirror" meeting is unethical, especially since several of those employees were key players in the company. BryterCX has an extremely high turnover rate, and now I know why. They accept mediocre work and pay highly for those employees, but employees who have a "voice" are let go. If you question the direction of the company, you will quickly be ostracized. HR has no moral compass and consistently discusses personal/confidential information of employees with others in the organization that violates confidential guidelines/morals. Three CEOs within 18 months is a tell-tale sign that the company has no clue in what they are doing, especially since the company has been in business for 17 years.