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Brooklands Hotel

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Good but not great - Waitress Brooklands Hotel Employee Review

3.0
Jul 28, 2025
Recommend
CEO approval
Business outlook

Pros

Felt really welcomed in the first few weeks/month or two free breakfast and coffee nice customers benefits including discounts on many things such as stays at the hotel, spa treatments and theme park tickets great pay for a first or second job they pay well above the minimum wage requirements

Cons

very clique, my managers weren't very welcoming once they formed a relationship with one of the new hires in our hiring group ( there were 4-5 of us hired at the same time) wasnt told id been let go until i didnt appear on the rota for 6 weeks in a row - basically freezed me out until i decided to quit rude staff - tried to explain issues and would instead scathe me or shout at me for relaying customer concerns such as there being certain foods unavailable on the buffet overall just very rude mangerial staff

Explore other reviews about Brooklands Hotel

1.0
Jan 20, 2026
Recommend
CEO approval
Business outlook

Pros

Nothing at all I cried every day

Cons

Absolutely horrible management, over worked and under paid

2.0
Aug 22, 2025
Recommend
CEO approval
Business outlook

Pros

The spa employees are friendly

Cons

Hospitality environment so you can expect a lot of back chat and managers trying to be too authoritative for no reason. Toxic environment.

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