Not Recommended - Claims Handler Broadspire Employee Review

1.0
Jun 16, 2022
Recommend
CEO approval
Business outlook

Pros

- Unironically, I can't think of any

Cons

- Management unqualified and are promoted by other managers who are equally unqualified/incompetent and they're all friends - Weaker employees are not trained and instead have their work dished out to the stronger employees so the root cause is never addressed - Stronger employees have to take on much more than just the weaker employees' work, yet they're given no pay rises, bonuses or significant recognition - Rare pay rises/bonuses and if they are given, they're given globally so the stronger employees who earned more are not awarded more - There is a huge issue of segregation and class separation between staff and management; management are treated like royalty who take lunches when they want for however long they want. If a staff member steps out of line even slightly, they're made an example of - Terrible recruitment ethos; they would rather bring in unqualified new starters in order to fill seats quickly as opposed to waiting and hiring someone who will actually contribute to the team/business - New starters are paid significantly more than existing staff and as I said, pay rises/bonuses are rare - The company is very unqualified and unprepared to deal with mental health. I still have several contacts at Broadspire, all of whom are struggling with mental health - Inability to grow and listen to good ideas if they come from staff members; managers will often downvote any ideas but then revisit them months later and take all the credit - Severely lacking career opportunities for anyone who isn't afraid to stand up and defend themselves/others against management

Explore other reviews about Broadspire

5.0
Mar 5, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits People Remote Excellent Support and Training

Cons

None, this is a great place, I was employed for over 10 years and it treated me well.

4.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Good independence and work life balance

Cons

Challenging to find balance between too little or too much work

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