Great Company To Work For - Senior Account Manager - Team Leader Broadplace Advertising Employee Review

Broadplace is a great place to build your career. I joined as an apprentice and left six and a half years later as a confident Senior Account Strategist, largely thanks to the trust, autonomy and responsibility I was given early on. The people are the business’s biggest strength. The biddable team is collaborative, knowledgeable and genuinely supportive, and I’ve built strong working relationships and friendships that made coming to work enjoyable. Client exposure is also great. Working across B2C, B2B, ecommerce and lead gen in a wide range of industries accelerated my development and gave me experience well beyond my years. Hard work is recognised. I was promoted twice during my time at Broadplace and consistently felt valued, particularly in the last few years where I had full ownership of my portfolio.

Remote working and a smaller team have naturally reduced some of the social elements of the role. Having experienced the company when it was full-time in the office with a larger team pre covid, the in-person energy and camaraderie were particularly strong, and that aspect has softened in recent years.

Friendly colleagues at peer level

Within my first month, two colleagues were made redundant - not a good sign for stability. Leadership team lacks direction, sales experience, and the ability to provide a clear strategy. Inbound lead generation is almost non-existent (only 2 leads in an entire month). CRM is poorly optimised, with incorrect contact information and data that needs urgent attention. Marketing team provides little to no support for sales, with outsourced lead generation failing to deliver a single booked meeting in three months. Business operates in a highly saturated market with no clear USP, making it very difficult to win new clients. No learning or development opportunities are offered - there is no investment in people.