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      British Council reviews

      Customer Services Assistant - Customer Services Assistant British Council Employee Review

      4.0
      Apr 6, 2017
      Customer services assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Its working environment is extremely friendly and diverse- senior management treats you as equal and everyone is very supportive.

      Cons

      There is lack of management control and communication. Often you need to remind managers about issues that need to be prioritised.

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      5.0
      Oct 20, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefit package is quite generous. People friendly.

      Cons

      Nothing special to mention as cons.

      4.0
      Jun 1, 2026
      Exam invigilator
      Recommend
      CEO approval
      Business outlook

      Pros

      Free to work whenever you want

      Cons

      Working for more than 8 hours sometimes

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