Pretty poor entry level job - Customer Consultant Brightside Employee Review

2.0
Nov 20, 2022
Recommend
CEO approval
Business outlook

Pros

Remote work and different shift patterns

Cons

Bad bonus scheme and unprofessional general practices

Explore other reviews about Brightside

5.0
Nov 24, 2025
Recommend
CEO approval
Business outlook

Pros

Culture of creativity, education and collaboration. Strong partnerships cross-functionally and customer obsessed. Clients come first, always. People always willing to lean in and help.

Cons

Young company who needs to scale quickly and learn while we fly. Requires a lot of energy, but very inspiring environment.

2.0
Apr 20, 2026
Recommend
CEO approval
Business outlook

Pros

-Remote -Great manager and immediate team -Great learning experience when first starting out -Supportive HR + management when needed -Generous PTO -Can play a role in helping someone improve their life, and a good portion of clients truly appreciate the help we try to give

Cons

-High stress environment -Lack of true company direction (at will of its customers) -Charade of financial wellness + questionable methods of reporting our value to our customers -Extremely repetitive in nature and lack of boundaries for role -Constant switching between expectations and standards -Toxic "start-up" + fake "growth" culture -High volume -Career growth? Never heard of it

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