Enrollment Specialist - Enrollment Specialist Brightree Employee Review

3.0
Jan 2, 2015
Recommend
CEO approval
Business outlook

Pros

Loved my commute to work. Very supportive team and department manager(s). Very friendly environment to work.

Cons

There was no growth potential within the company. They hire from outside talent that do not tend to stay with the company. Long time employees are dismissed for not being the "right" fix after work with the company for many years.

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Brightree Response
11y
Reviews like this are interesting and informative. In the last year, 19% of our hires were the result of internal promotions - a pretty healthy number. (Maybe we need to do a better job communicating those successes and helping others realize what needs to be done to grow within as well.) To be clear, Brightree prefers to promote from within whenever possible. Ideally we would promote from within first, then hire a candidate who was referred to us by an internal team member, then finally reach outside to an "unknown". As a growing company, this is only logical. Finally, the overall average tenure for Brightree team members has increased quarter over quarter for the last 4 years. Not a bad trend.

Explore other reviews about Brightree

5.0
Jan 27, 2026
Recommend
CEO approval
Business outlook

Pros

This company is really big on helping and supporting each other.

Cons

You learn as you go! But they are supportive in the learning process.

2.0
Feb 20, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home and one a cent increase towards the end of the year not a dollar but cents

Cons

It has become about hitting sales than actually fixing the internal issues within the company no it’s not a sales job but they actually give you a number that you must uphold and make everytime your on call so everytime a patient say no to supplies it’s like they want you to forcefully harass them on call and state the reason on why they should order never mind that folks in this economy on living to paycheck, can’t afford their insurance payment, or are out of job still don’t matter you have to make sure to let them know why it’s important to order plus with them not being able to keep people they have their offer overtime everyday while policing PTO it’s ridiculous handbook say you have two weeks in advance but since they can’t retain enough people now it’s gotten to the point t you must request PTO a month sometimes even three months you’ll either get denied or approve for partial which in your place on a waitlist it’s crazy sometimes I need mental days off cause this job does take you there especially with the rude callers and dumbfounding management also there’s no room to advance only way is to be a team leader and that’s the only way to get advanced other than that if you don’t wanna be a team leader, you’re stuck being in the same role that you were when you first got hired which sucks

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