No growth opportunities - Account Manager Brightree Employee Review

2.0
Jul 22, 2020
Recommend
CEO approval
Business outlook

Pros

The CEO was a great guy. He wants the best for the company. However, I question some below him. Coworkers were amazing, met a lot of great people!

Cons

No growth opportunities, promotions are rare. If you want to move up you have to apply for the job and hope your manager won’t block you. Departments are very different. Some are ok and get month end lunches, however, mine was not, from the director down. Revenue is all that matters, it’s about how much revenue is your department bringing in? I felt like it was never really about improving patient care. They run skeleton crews, it’s constant heavy workloads. Training is basically a 90 day probationary period, if you don’t get it by then your canned. So you better be a quick learner! I didn’t realize how bad it was there until I actually worked for a great company.

Explore other reviews about Brightree

5.0
Jan 27, 2026
Recommend
CEO approval
Business outlook

Pros

This company is really big on helping and supporting each other.

Cons

You learn as you go! But they are supportive in the learning process.

2.0
Feb 20, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home and one a cent increase towards the end of the year not a dollar but cents

Cons

It has become about hitting sales than actually fixing the internal issues within the company no it’s not a sales job but they actually give you a number that you must uphold and make everytime your on call so everytime a patient say no to supplies it’s like they want you to forcefully harass them on call and state the reason on why they should order never mind that folks in this economy on living to paycheck, can’t afford their insurance payment, or are out of job still don’t matter you have to make sure to let them know why it’s important to order plus with them not being able to keep people they have their offer overtime everyday while policing PTO it’s ridiculous handbook say you have two weeks in advance but since they can’t retain enough people now it’s gotten to the point t you must request PTO a month sometimes even three months you’ll either get denied or approve for partial which in your place on a waitlist it’s crazy sometimes I need mental days off cause this job does take you there especially with the rude callers and dumbfounding management also there’s no room to advance only way is to be a team leader and that’s the only way to get advanced other than that if you don’t wanna be a team leader, you’re stuck being in the same role that you were when you first got hired which sucks

See reviews by: Helpful|Rating|Date|All