Stay away - Payor Analyst Brightree Employee Review

1.0
Mar 9, 2020
Recommend
CEO approval
Business outlook

Pros

Possibility to work from home

Cons

Everything else is a con. There is no flexibility on work hours Pay is a joke Insurance is way too expensive Management is a joke as well. No one ever knows anything You don't get clear directions of how to do things. You have to google every question you have. If you can not find the answer then you are allowed to ask the lead who will most likely be too busy to answer and ultimately be told they not know the answer ... Job security... all positions are slowly but surely being sent to India.

Explore other reviews about Brightree

5.0
Jan 27, 2026
Recommend
CEO approval
Business outlook

Pros

This company is really big on helping and supporting each other.

Cons

You learn as you go! But they are supportive in the learning process.

2.0
Feb 20, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home and one a cent increase towards the end of the year not a dollar but cents

Cons

It has become about hitting sales than actually fixing the internal issues within the company no it’s not a sales job but they actually give you a number that you must uphold and make everytime your on call so everytime a patient say no to supplies it’s like they want you to forcefully harass them on call and state the reason on why they should order never mind that folks in this economy on living to paycheck, can’t afford their insurance payment, or are out of job still don’t matter you have to make sure to let them know why it’s important to order plus with them not being able to keep people they have their offer overtime everyday while policing PTO it’s ridiculous handbook say you have two weeks in advance but since they can’t retain enough people now it’s gotten to the point t you must request PTO a month sometimes even three months you’ll either get denied or approve for partial which in your place on a waitlist it’s crazy sometimes I need mental days off cause this job does take you there especially with the rude callers and dumbfounding management also there’s no room to advance only way is to be a team leader and that’s the only way to get advanced other than that if you don’t wanna be a team leader, you’re stuck being in the same role that you were when you first got hired which sucks

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