Pros
Holidays off and it’s a job with a paycheck
Cons
I have been here a while and honestly I can not wait to find another job. It was never organized here to begin with and it only grew worse when Brightree took over. Upper management is so unprofessional. They say one thing, then change their minds about what they want done and then you get in trouble. They let supervisors Harass callers. A few of them have their favorites so of course they do not have to work nor do they get yelled at. The positive reviews on this company were probably from friends of management in fact one states they are friends. Managements friends and families are given opportunities regardless of their work performance or qualifications. So of course they like it here. You will be asked to do additional work and you won’t be compensated for it. Health insurance is way too expensive to afford with the low wages they pay. Seriously it’s cheaper to pay for your own private plan. Brightree HR does nothing with the complaints they receive. So we are all just forced to suffer. Pretty sure a lot of the things they do here and how they run things is illegal but I am not a lawyer.