Destroying a once decent company - Account Manager BrightView Employee Review

1.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

Manager dependent, but not much to state here.

Cons

They are destroying what used to be an amazing company and eroding the culture on a daily basis. They do not care about their employees, clients or contractual obligations… just their stock value and stake-holders. Funny thing, their stock is rapidly declining under current leadership, which is public information. CEO is way out of his league here and has no business running a landscape company - he has never known a hard days work in his life and now makes unilateral decisions for the company. They only care about growth, not service which is why retention, both employee and client, are immensely declining. You cannot grow without first retaining what you have hence why company Net New is often trending in decline not growth. Training used to be a big deal here. Now everything is just a digital catalog. Also, largest company (by far) in the industry but also pays the least and offers no technology, proprietary or otherwise. All of our systems are incredibly outdated and just create more work and longer turnaround times for clients. Yet, spent a fortune to install big brother in all management trucks - watch and listen to you 24/7. Yes, 24/7 (video AND audio) even in your personal time outside of business hours when you pay out of your own pocket to have the truck. Can’t communicate internally, left hand never knows what the right hand is doing… how do you think that reads to our clients. Not well.

Explore other reviews about BrightView

5.0
Jan 16, 2026
Recommend
CEO approval
Business outlook

Pros

Fun work Learn A lot

Cons

Hard work Repeated Early hours

2.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Good employees. Standard benefits package. No cap on commissions. Occasional catered meals.

Cons

Unfortunately, as with any large publicly traded company the goal is to keep investors pleased and there is high pressure to perform and grow business in an economic climate where stability is more realistic than growth. The company is structured by different branches, that function as their own cost center while reporting numbers to corporate. This structure makes sense on paper, but unfortunately leads to fractured relationships between branches and departments, leading to a loss of potential revenue. There is favoritism with the top earners being handed their accounts and not having to do much actual hunting or prospecting. Health insurance is very expensive with high deductibles. Usage of company car is deducted from paycheck. A large majority of what is performed could be considered "field work" that most companies would hire hourly employees to do and would qualify as overtime.

See reviews by: Helpful|Rating|Date|All